Question 1

How are VUIS frames made?

Accepted Answer

Each frame is built around a robust steel core with a silver or gold coating, depending on the colour, encased in high-quality resin and finished with elegant gradient lenses.

Question 2

How long does shipping take, and what does it cost?

Accepted Answer

Orders leave the atelier within two working days. Mainland Portugal arrives in 2–3 working days, the rest of the EU in 3–6, and the rest of the world in 7–12. Shipping is free to every EU country; the rest of the world is a flat 20 €.

Question 3

Can I return or exchange a pair?

Accepted Answer

You have 30 days from delivery. Frames must be unworn and returned with the leather case and microfiber pouch. Engraved or custom orders are final sale. Email atelier@vuis.pt with your order number and we will send a return label.

Question 4

What is covered if something breaks?

Accepted Answer

Hinges carry a lifetime service: if one loosens or fails through normal wear, we repair or replace it. Accidental damage, scratched lenses, and general wear are not covered, but we can usually repair them at cost.

Question 5

Do you offer prescription lenses?

Accepted Answer

Not yet. Our frames are cut to standard optical dimensions, so most opticians can fit prescription lenses to them. A VUIS prescription service is planned — write to us if you would like to hear when it opens.

Question 6

How should I care for my frames?

Accepted Answer

Rinse with lukewarm water, dry with the supplied microfiber cloth, and store them in the case when not worn. Avoid leaving resin frames on a hot dashboard, which can relax the frame's shape over time.

Question 7

Which payment methods will you accept?

Accepted Answer

Checkout is being finalised. At launch it will accept the major cards, Apple Pay, and Google Pay, with prices charged in euro. This answer will be updated the moment payments go live.

Made to see
differently.

Engineered like optics.
Finished like jewellery.

Steel, encased in resin

Gradient lenses

Designed in the Azores

The collection

Everything you might ask.

Own the light.

Made to seedifferently.

Engineered like optics.Finished like jewellery.